Privacy Policy

Privacy Notice

The Cat and Rabbit Rescue Centre (CRRC) are committed to ensuring we are compliant with both the Data Protection Act 2018 and the requirements of the UK GDPR (collectively referred to as the Data Protection Regulations).  We take your privacy seriously and as such may update this statement from time to time.  You should check this page periodically to ensure that you are happy with any changes.

By giving us your information you are agreeing to the terms of this Privacy Notice and consenting to our collection and use of that information as set out in this notice.

How do we collect information?

We may obtain personal information when you enquire about our activities, register with us, send or receive an email, buy goods from our shops for delivery, make a donation or otherwise provide us with personal information.  All information collected is processed in accordance with our legal requirements and Data Protection Regulations.

If you are making a donation or enquiring about CRRC we will ask if you would like to receive future mailings and updates and, if you do, your preferred method of communication, e.g. post or email. You can change your mind at any time by selecting the unsubscribe option included in the email, or by contacting us (see Contact Us below).

Why do we collect your information (our Legal Basis)?

Our legal basis for collecting your information is to deliver our contract with you.  We will use your information to:

  • respond to your requests – such as donations, Gift Aid, membership, purchases and any information regarding CRRC that you have made enquiries about
  • manage your purchase orders, delivery of products and communicate with you about those orders

We will also use your information to:

  • keep you up-to-date on CRRC’s news such as fundraising campaigns, challenges, achievements etc. but only where we have previously received your consent to do so.

We may use information collected to prevent or detect fraud or abuses of our website and to enable third parties to carry out technical, logistical or other legitimate functions on our behalf.

Sharing your information

We are required to share information with HMRC as part of the declaration process for Gift Aid so that we can reclaim the Gift Aid on your donation(s).

CRRC will not share, swap or sell your data with any other organisation and will not transfer your data outside of the U.K. or E.U.  We will only use your data for the purpose we originally collected it for unless required to do so e.g. court order, law enforcement agency pursuing an investigation.


Cookies are small pieces of information stored on the hard drive of a user’s computer which contain information about the user.  CRRC uses session cookies to ensure that you can interact with our websites successfully.  For information on our cookie policy, please contact

Contact Us

The Data Protection Regulations gives everyone the right to :

  • Access their data
  • Rectification of errors
  • Erasure of your data
  • Withdrawal of consent.

To exercise these rights please email or write to:

General Manager
Cat & Rabbit Rescue Centre
Holborow Lodge,
Chalder Lane,
West Sussex
PO20 7RJ

Should you withdraw consent for your data to be processed by CRRC, you will not remain on the Charity’s emailing list and will not receive our newsletter, containing updates on all our work in the community, or any other communications unrelated to the care of any animal you have transferred to us or adopted from us.  If you have any questions regarding CRRC’s use of your data, please contact us on


If you have any concerns regarding our use of your information, please contact us using the details given.

You have the right to make a complaint to the ICO if you are unhappy with how we have used your data or addressed your concerns:

Information Commissioner’s Office

Wycliffe House

Water Lane




Helpline number: 0303 123 1113

ICO website: