Privacy Policy

Cat and Rabbit Rescue Centre (CRRC) are committed to ensuring we are compliant with upcoming Data Protection Regulations. We take your privacy seriously and as such may update this statement from time to time. You should check this page periodically to ensure that you are happy with any changes.

By giving us your information you are agreeing to the terms of our Privacy Policy and consenting to our collection and use of that information as set out in this policy.

How do we collect information?

We may obtain personal information when you enquire about our activities, register with us, send or receive an email, buy goods from our shops for delivery, make a donation or otherwise provide us with personal information. All information collected is processed in accordance with our legal requirements and the General Data Protection Regulation.

If you are making a donation or enquiring about CRRC we will ask if you would like to receive future mailings and updates and, if you do, your preferred method of communication, e.g. post or email. You can change your mind at any time by selecting the unsubscribe option included in the email, or by writing to the Data Protection Officer at the address given below.

Why do we collect your information?

We collect the information you provide to:

  • Respond to your requests – such as donations, Gift Aid, membership, purchases and any information regarding CRRC that you have made enquiries about
  • Manage your purchase orders, delivery of products and communicate with you about those orders
  • Record any contact we have with you
  • Keep you up-to-date on CRRC’s news such as fundraising campaigns, challenges, achievements etc. But only if we have previously received your consent to do so.
  • Prevent or detect fraud or abuses of our website and to enable third parties to carry out technical, logistical or other legitimate functions on our behalf

CRRC will not share, swap or sell your data with any other organisation and will not transfer your data outside of the U.K. or E.U. We will only use your data for the purpose we originally collected it for unless required to do so e.g. court order, law enforcement agency pursuing an investigation. The only information we will share is information that needs to be sent to HMRC as part of the declaration process for Gift Aid so that we can reclaim the Gift Aid on your donation(s).


Cookies are small pieces of information stored on the hard drive of a user’s computer which contain information about the user. CRRC uses session cookies to ensure that you can interact with our websites successfully. For information on our cookie policy, please contact

You have the right of access, rectification and erasure of your data, and the right to remove any consents given. Should you need to do any of these, please email or write to:

General Manager
Cat & Rabbit Rescue Centre
Holborow Lodge,
Chalder Lane,
West Sussex
PO20 7RJ
With full details of your request.

Should you withdraw consent for your data to be processed by CRRC, you will not remain on the Charity’s emailing list and will not receive our newsletter, containing updates on all our work in the community, or any other communications unrelated to the care of any animal you have transferred to us or adopted from us. If you have any questions regarding CRRC’s use of your data, please contact us on

You have the right to complain with the ICO. Please visit for further details.